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Sunset Notice for Printing Posters of Family Tree Charts

MyHeritage has strong family tree charting capabilities, available under Family Tree > Print Charts & Books in the navigation bar of the website. For many years, we have partnered with Family Chartmasters to allow our users to order printed posters of their charts right from the MyHeritage website and from the Family Tree Builder software. This functionality of poster printing will be discontinued as of January 1, 2023. Thereafter, our users will still be able to prepare all family tree charts on MyHeritage and download them as PDF files, as before. They can then be printed at home, or taken to a company like Family Chartmasters for printing. The only service that will be discontinued is the ability to order the printed posters directly from MyHeritage. Again, the charting functionality is not being removed, only the poster printing service.

If you have some family tree charts you’d like to order as printed posters, please do so before the end of 2022. As of January 1, 2023, placing new orders for printing posters will not be possible, but we will continue to process and deliver all orders made before that date.

We are removing the poster printing service because of the large burden it has placed on our customer support team, without proportion to the relatively small number of orders made. We want to free up the team to allow us to give more customers better support service in other areas. Thank you for your understanding and support.

The post Sunset Notice for Printing Posters of Family Tree Charts appeared first on MyHeritage Blog.

Source: My Heritage

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